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Money Back Guarantee

What is the Best Price Guarantee?

It’s simple! We guarantee you’re getting the best price on the total amount (including taxes and fees) of hotel and Package bookings paid for at the time of booking your reservation on in accordance with these terms and conditions. Should you find a lower price online for the same prepaid hotel or Holiday on another eligible travel website within 24 hours of your booking, we will beat the price or we will match the price for you.


What does the Best Price Guarantee apply to?

The Best Price Guarantee covers all prepaid hotel and Holiday bookings on Best Price Guarantee does not include hotel or Holiday bookings where payment is taken by the hotel at the time of your stay.


How do I take advantage of the Best Price Guarantee?

You must file a Best Price Guarantee application form within 24 hours after your booking on to make a claim under the Best Price Guarantee. The lower rate must be available for booking at the time you contact us, as determined by our customer service representatives.

Must be “Apples to Apples” Comparison.

  • The Best Price Guarantee is available only for exact itinerary matches, including room type and room plan, applicable refund policy, and the exact same check in and check out dates. The same applies to transfer type, train tickets and experiences.
  • The Best Price Guarantee is not available for bookings on websites where the property, itinerary or similar booking details are unknown until after purchase (for example some itineraries will indicate hotel ABC or similar or will not indicate the transfer type etc)
  • Best Price Guarantee does not cover group tours and fixed departure flights. The travel needs to be for the exact dates with the same amount of people. Combining with smaller or larger groups voids the guarantee.
  • You must meet all requirements imposed on the lower price (if any), including, without limitation, residency, regional and age-related requirements.

Comparison Rates Must Be Available to the General Public Online

  • The Best Price Guarantee applies only to prices both advertised and available to the general public on an English-language website. For example, this does not include rates offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public.
  • The lower rate may not come from a website where you call to get the rate, or from an e-mail that you received. The rate must be quoted and able to be booked and paid for in Indian Rupee (without the use of a currency exchange calculator) at the time you contact our customer service representatives.